EXTRA 10% OFF ON FIRST ORDER
Shipping:
Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
At Designer Genes we work hard and diligent to process all size orders. Upon order, we send out a notification that your order is being processed real time. Usually, the turnaround time to process an order is 5-10 days on items in stock or 7-10 business days out of stock. A notification is sent out when an item(s) are shipped with tracking number provided by USPS Shipping. For shipping currently we only us USPS as a delivery carrier. Orders are not processed, filled or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive so please refer to all shipping using the tracking number provided.
Designer Genes
Customer Service
We keep your personal information private and secure. When you make a purchase from Designer Genes®, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Contact us at contact@genesandcoffee.com for questions related to Shipping and Returns.
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